Privacy Policy

At SWM Consulting (“SWM Consulting”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information in accordance withapplicable Australian privacy laws, including the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.

1. Information We Collect

We may collect personal information that you voluntarily provide to usthrough our website contact form, including:

  • Name
  • Email address
  • Phone number
  • Message content or enquiry details

We may also collect certain non-personal information automatically through analytics technologies, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Referring websites

2. How We Collect Information

We collect information when you:

  • Submit an enquiry through our contact form
  • Interact with our website
  • Use or browse our website through cookies and analytics tools

3. Use of Your Information

We use your information to:

  • Respond to enquiries and provide consulting services
  • Communicate with you regarding your request
  • Improve website functionality and performance
  • Monitor website usage and analytics
  • Maintain website security

If we introduce a newsletter or marketing communications in the future, we may also use your email address to send updates and industry information. You will be able to unsubscribe at any time.

4. Google Analytics

Our website uses Google Analytics to help us understand how visitors use the site.

Google Analytics may collect information such as your IP address, device information, browser type, and pages visited. This information is generally aggregated and does not personally identify you.

You can learn more about how Google handles data here:

Google Privacy Policy

You can also opt out of Google Analytics tracking using Google’s browser add-on:

Google Analytics Opt-out Add-on

5. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Disclosure of Information

We may disclose your information to trusted third-party service providers that assist us in operating our website and business, including:

  • Website hosting providers
  • IT service providers
  • Analytics providers such as Google

We do not sell your personal information to third parties.

7. Overseas Disclosure

Some third-party providers, including Google, may store or process data on servers located outside Australia.

By using our website, you acknowledge that your information may be transferred overseas in connection with these services.

8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, please contact us using the details below.

10. Contact Us

SWM Consulting
Email: admin@swmconsulting.com.au

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.